Do You Want More Customers?


You Must Abandon Customer Satisfaction and Develop Loyal Customers

Why Customer Satisfaction is Worthless?

Because with the click of the mouse, a few strokes of the key board, your SATISFIED customer just left you to become your competitor's satisfied customer.

Why Customer Loyalty Everthing?

Because...

Sign up to receive a FREE Loyal Customer Assessment

This assessment is a downloadable PDF file and can be taken at your convenience. The goal is to have you look at some key areas, attitudes and behaviors that may affect your ability to develop loyal customers.

How Not to Create Loyal Customers

Instant Survey: What is keeping you from developing Loyal Customers where a 5% retention can increase profits 25% to 100%?

How to Create Loyal Customers

EMOTIONAL CONNECTIONS DEVELOP RELATIONSHIPS

Customer Behavior Can Be Predicted by Emotions (Rosenberg 1998)

Why Emotions?

Ultimately, if service providers have no awareness of or concern for the emotional state of their customers, it will be very difficult to manage the customer experience. (Barlow & Maul 2000)

The impact of emotions is the best predictor of Customer Loyalty in the Customer interaction process. Yi-Ting Yu & A. Dean 2001)

The Strategic Competitive Advantage Is Customer Loyalty.

To help small business owners to independent contractors, we are offering you the opportunity to create a one page straegic customer loyalty action plan that will complement your strategic action plan. If you do not have a strategic plan, we can still work with you to create this one page action plan.

For your investment of $17.00 you will receive:

$17.00

ARE YOU STILL UNDECIDED TO PICK UP THE PHONE OR DROP AN EMAIL?

If you still haven't made a decision, then possibly you are asking these questions:

I look forward to having you as a new client. If you wish to connect with me, contact information is below. Leanne Hoagland-Smith

P.S.If you want to see one way to develop loyal customers, through the actions of one young man with Down's Syndrome who gives the customers more than they expect, click below. Word of Warning: Once you view this short 3 minute movie, you will never forget it.

The Simple Truths of Service

219.759.5601

or

drop an email

P.S. IF YOU ARE WILLING TO TAKE THE RISK, UNHEARD OF RESULTS ARE POSSIBLE.


To contact us:

508 Sunshine Drive
Valparaiso, In 46385.8748

Phone: 219.759.5601 CST

Home Office is near Chicago, IL

Secondary Office near Indianapolis, IN